Jul 15 2011

This is how bad design happens

by buzzbaker in Design

Watch this:

And compare with this via Clients from Hell:

Client: The logo draws too much attention away from the text. We’d like the text bolded.

I made the changes and returned the project to the client.

Client: We like how you made the text more bold but now the logo doesn’t stand out as much. Can you make that bold as well please?

Finally, have a look at this quick Economics lecture on the Dollar Auction (or how to sell a dollar for more than a dollar) via Marginal Revolution:


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Jun 25 2011

Remember the rotten teeth ad?

by buzzbaker in Social, Social Brands, Strategy

Much to like in The Rise and Inglorious Fall of Myspace. Chris DeWolfe, co-founder of Myspace,on having it in your blood:

“After we left, the guys that took over were never Myspace users,” says DeWolfe, who now runs a startup called MindJolt. “They didn’t have it in their DNA.”

And how many times have we heard similar stories about luck and the accidental genius of users?

For a time, Myspace was blessed with the improvisational luck that seems to grace all successful startups. One of the site’s first breakthroughs, for example, came by accident. Shortly after launching in August 2003, Myspace developers realized they had accidentally permitted users to insert Web markup code, allowing them to play around with the background colors and personalize their pages, leading to the site’s kaleidoscopic, techno-junkyard aesthetic, which became its trademark.

This is the bit that really got me, though. Advertising, instead of being attracted to a particular brand, ends up controlling it. Those rotten teeth ads really did (and do) kill every site they’re on. I don’t know how much they pay, but it simply can’t be enough:

Part of his challenge, DeWolfe says, was the pressure to monetize the site. While developers at Facebook, Tumblr, and Twitter—startups backed by venture capital—were more free to design their products without the immediate pressure of advertising goals, Myspace managers had to hit quarterly revenue targets. That pressure increased dramatically in the summer of 2006, when Google paid $300 million a year for three years to be the exclusive search-engine provider on Myspace on the condition that the social network hit a series of escalating traffic numbers.

In retrospect, DeWolfe says, the imperative to monetize the site stunted its evolution: “When we did the Google deal, we basically doubled the ads on our site,” making it more cluttered. The size, quality, and placement of ads became another source of tension with News Corp., according to DeWolfe and another executive. “Remember the rotten teeth ad?” DeWolfe says. “And the weight-loss ads that would show a stomach bulging over a pair of pants?”

And it wasn’t just the advertisers who didn’t grok how social brands work. HR were involved too:

To dispel the gloom, Myspace employees bought a slushy machine and instituted Friday happy hours. One day the actor Pauly Shore was wandering through the Myspace offices and was cajoled by Raich into posing with the slushy machine. Pretty soon the photo of “The Weasel” bending down to suck some red brew out of the machine’s spigot was ricocheting around the offices and getting posted all over Myspace. It felt for a moment like old times.

When HR caught wind of the photo, however, happy hour was snuffed out, and the staff was forced to sell the slushy machine on EBay (EBAY). It was the final, unglamorous end to a once rollicking era.

Hindsight’s a wonderful thing. And I’m guessing there were all kinds of other factors involved. But, sheesh, you know.

It’ll be interesting to see how Facebook, Twitter and Linkedin manage to screw things up.

 


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May 16 2011

Meeting friends vs making friends online

by buzzbaker in Facebook, Identity, Social

SearchBlog.Asia says this about Mixi vs Facebook:

Japan has traditionally had a unique online culture where people tend to keep their privacy and feel insecure disclosing their personal information online. That is one reason why Facebook first struggled in the market as their rule is to have your real name posted. Mixi however allows users to use their nick name instead. Mixi also has a functionality whereby people can check who has visited their profile as people tend to like to know who has visited their page.

Mixi has roughly 21m users (in comparison to Facebook’s two million or so – and anecdotal evidence1 says that these aren’t exactly engaged with the service) which suggests they’re doing something right.

But I’m not sure it’s necessarily all to do with ‘privacy’ and insecurity.

A Japanese friend explained it this way:

You use Facebook to meet friends and we use Mixi to make friends.

He talked about the awkwardness of having a party and not wanting to invite all your friends.

Makes sense to me. I hate it when any kind of online service forces me to give my real name, as if this somehow makes the whole experience more genuine or something.

1Yes, I know. N=1. Shame on me.


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May 12 2011

Provocative Consulting

by buzzbaker in Content Strategy, free-fu

I very much like this from the Babel Fish Group:

When people have asked for a rate card, I’ve found it really useful to add the details of discounts.

And clients have been intrigued to find that I’d offer discounts for:

  • ‘projects that might fail’ (or innovative projects that will add to my experience)
  • ‘projects they’re proud of’ (or permission to shout about the project in any PR work I’m doing).
  •  

    Extra credit: to Babel Fish for making this image so shareable and adding in attribution to the image.


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Apr 25 2011

Screen Captures in Chrome

by buzzbaker in Tools

Pretty neat Screen Capture extenstion for Chrome (the browser).

  • Captures whole pages/visible sections/user-defined areas.
  • Add highlights, blurs, text notes

This one’s good too – same as above, but you can add circles/shapes.

 


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Nov 26 2010

How to add Facebook thingies to your website

by buzzbaker in Facebook

Looks easy, use iFrame because it works with almost everything – ding!

I suppose I should do one here. But, I’ll be honest with you, I pretty much hate the living bejeebus out of Facebook.


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